What do you call the people who visit and engage with an interactive site? So far in my descriptions of my project, I’ve been calling them “users.” I’m not sure I like that term. I think it’s because it seems a bit too depersonalized and business-oriented. I’ve continued to use it because I’m not sure what term would work better. Visitors? People?

This morning, as I was watching a brief video interview with Mandy Rose, she suggests agent (“Active agent in the process”) as an alternative.

I like how this term indicates the active role that people watching and engaging with i-docs play, but it still seems depersonalized. What about co-storytellers? (too awkward?)